Information Collected by Our Company
When a user registers on our website or fills out a form, our company collects the respective information. If a user wants to place an order on our website, or to register with us and create an account, we will usually ask for information such as name, e-mail address, postal address, phone number, and social security number.
Usage of Collected Information
Our company uses the information collected via our website for a number of purposes.
Firstly, we try to customize the user experience, and to address personal needs and requests based on what we already know about the respective user.
Secondly, we use the information in order to improve our website and our offers, according to the feedback received from registered users.
Thirdly, we personalize and improve our customer service and support tools in order to streamline the user experience as much as possible, based on the details registered.
Fourthly, the information is used to process the user's transactions and orders, such as the delivery of goods to the postal address recorded. We do not sell the information collected to any third party, nor do we transfer, exchange, or give it away without the user's prior consent, for any reason except for the delivery of the goods or services ordered by the user.
Fifthly, we may use the e-mail address provided to send out periodic informative e-mails, or to respond to inquiries or requests made from that e-mail address.
Information Protection Policy
Various security measures have been implemented on our website to insure that the information entered, submitted, or accessed by the users is kept private.
Sensitive information, such as the credit card details, are processed using the Secure Socket Layer (SSL) technology, before being encrypted into the database owned by the payment gateway provider. Such information can be accessed exclusively by authorized parties, who are always required to maintain the privacy of the information.
Sensitive and private information, such as credit card details, social security numbers, and other financial details, is used for the purpose of the respective transaction, and, once the transaction is complete, it is not stored on our servers.
Cookie Usage Policy
Users may decide to disable cookies completely in their web browsers, or to receive a notification each time a cookie is sent. If cookies are completely disabled, certain functions of the website may not be available or may not function properly. A user with cookies disabled may still place an order with us by contacting our customer service by phone or e-mail.
Information Disclosure Policy
Our company does not sell, trade, or transfer the user's personally identifiable data to any third party. This excludes trusted third parties that cooperate with us for purposes such as operating this website, conducting our regular business operations, processing users' transactions, or providing any other service to the user. Such trusted third parties are required to keep the information secure and confidential. Our company may release information when required to comply with the law, to enforce our policies, to protect our assets or safety, or to protect our rights or the rights of others. Our company may however provide third parties with non-identifiable user data for various purposes, such as marketing or advertising.
Compliance with California Online Privacy Protection Act
Our company has enforced the necessary measures to insure the compliance with the California Online Privacy Protection Act. In agreement with the Act's requirements, we do not disclose personal information to third parties without the user's consent.
Also in accordance with the California Online Privacy Protection Act, the users are allowed to change their information at any time, by logging into their account, and accessing the “Edit Profile” page via the control panel.
Compliance with the Children's Online Privacy Protection Act
Our company has enforced the necessary measures to insure the compliance with the Children's Online Privacy Protection Act (COPPA). In agreement with the Act's stipulations, we do not collect information from children younger than 13. Our website and all the products and services it supplies are aimed at persons aged at least 13 or older.
This policy was last modified on 02/28/2013